Service Call Out By admin Posted on May 14, 2016 2 min read 0 Share on Facebook Share on Twitter Share on Google+ Share on Reddit Share on Pinterest Share on Linkedin Share on Tumblr Last year, I made an outreach call during a difficult time. It was my first call to this particular member. Her tone was cold and distant. After a few minutes, I realized I wasn’t getting what I needed from the conversation, so I thanked her for her time and ended the call. I remembered what a wise member once told me: “You can’t get milk from the hardware store.” It was obvious that the member I’d called was at that moment a hardware store. After chatting with her, I was still thirsty for milk. I still needed help and one Tool is not always enough. With that in mind, I picked up the phone again and made another two calls. During those calls my feelings of despair lifted. The clear beauty of recovery shined through. At the next meeting, the person who had taken my first call came up to me and said, “Sorry I wasn’t able to be available for you. Things were really rough for me that day. I hope you’re doing okay today.” I thanked her for her kind words and asked how she was doing. There was no need to hash out my feelings because I had already worked through them. Instead, I was able to be of service to her. Just a few days ago, she called me to share one of her hard times. I was grateful and happy to provide her a safe place. Being of service is another great Tool! — Elizabeth B., Santa Ana, California USA
